FREQUENTLY ASKED QUESTIONS (FAQs)
Some of our products have dents or scratches on the surface although these don’t affect the functionality of them. That’s why we give our customers a big discount on our home appliances.
Our products come directly from LG or 48-hour returns from Home Depot.
Home Depot has a 48-hour return policy in which they accept any reason for returns. Reasons may be because of wrong size or wrong color decision or even because it was just an impulse purchase. Regardless of the return reason, we always make sure our customers are getting their products with perfectly working conditions at a discounted price. On top of that, our customers also have a 30-day warranty period from our store and they are able to extend the warranty up to 4 years for a small fee.
Yes, all our appliances include a 30-day warranty that covers parts and labor. Furthermore, our customers can extend it up to 4 years at a small additional cost. The warranty extension price is reasonable and it includes both parts and labor too. During the first 30 days after the purchase, as long as it is an internal problem of the product, our store will cover for that. If problems arise because of the wrong installation from a third party or customer’s misuse of the product, we will charge a $50 service fee.
Yes, of course! We offer delivery, installation and haul away service for a small fee.
Not at all, they are just cosmetic defects and our products always get tested before we put them for sale at our store. However, in the unlikely event of a product malfunction, our customers will always have a 30-day warranty at not extra cost or even a paid extended warranty.
Most of our products have never been used, they are new and packed inside. Nevertheless, some products from Home Depot 48-hour return might come slightly used.